Patients on long-term medication may obtain repeat prescriptions without seeing the doctor. These prescriptions are held on computer, which helps us supply the prescription quickly and keep accurate records. From time to time we will ask you to see your doctor to review your medication. We do this to monitor your illness and medication.
We will only accept written requests for repeat prescriptions. They may be obtained by bringing the request slip (which is attached to your previous prescription) into the surgery or by posting it to us; or you may sign up to our online services and request your repeat prescription online.
Please allow 48 hours between ordering and collection (not including weekends). Some pharmacies offer a prescription collection and delivery service – ask your pharmacy for further information.
Did you know you can request your repeat prescription online?
The easiest, safest and quickest way to order your repeat prescription is online. There is no need to make a phone call or visit us; instead computer, smartphone or tablet users can request repeat prescriptions anywhere – 24 hours a day, seven days a week. You can also check what medication you should be taking and when.
If you are not already registered for GP online services please let a member of the practice team know you would like to use this service. See our online services page for more information.

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Sign in to Patient Access
Links to https://www.patientaccess.com/
Electronic Prescription Service (EPS)
We are now able to send your prescription electronically to the pharmacist of your choice, which would save you coming to the practice to collect the prescription. You should ask your pharmacy for further information on this service.
Free Prescriptions
Did you know that you can get free prescriptions for any of the following medical conditions:
- A permanent fistula (for example caecostomy, colostomy, laryngostomy or ileostomy) requiring continuous surgical dressing or requiring an appliance.
- Epilepsy for which you need continuous anti-convulsive therapy.
- Diabetes mellitus and your treatment is not just by diet alone
- Myxoedema
- Hypoparathyroidism
- Diabetes insipidus or other forms of hypopituitarism
- Forms of hypoadrenalism (including Addison’s disease) for which specific substitution therapy is essential
- Myasthenia gravis
- A continuing physical disability which means you cannot go out without the help of another person
- Undergoing treatment for cancer
Ask your GP for an FP29A (Medical Exemption Certificate), also available from the Hospital Pharmacy Department. This will need to be countersigned by your GP, hospital or service doctor.
Prescription charges
Find out more about prescription charges on nhs.uk.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. Please book a routine appointment for your review.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
Questions about your prescription
Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.
Find a pharmacy
Click here for the NHS Medicines A to Z
About pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Find a pharmacy
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff without being overheard.